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Welcome to The Gift Shop UAE. By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
The Gift Shop UAE delivers flowers and gifts across Al Ain, Abu Dhabi, and Dubai. Delivery availability may vary by location and time.
Same-day delivery is available for orders placed within the specified cutoff time. Delivery times are estimated and may vary due to traffic or unforeseen circumstances.
Customized orders are created by our 20+ trained and experienced florists. Design variations may occur due to flower availability while ensuring premium quality.
All prices are listed in AED and are subject to change without prior notice. Full payment is required at the time of order placement.
Please ensure recipient details are accurate. The Gift Shop UAE is not responsible for failed deliveries due to incorrect addresses or recipient unavailability.
Refunds or replacements are applicable only in cases of damaged or incorrect products. Claims must be reported within 24 hours of delivery with valid proof.
Customized, special-occasion, or same-day delivery orders are non-refundable once prepared.
Our florists follow strict quality standards to ensure freshness and presentation. Flower lifespan may vary due to environmental conditions.
Product images are for reference only. Actual arrangements may slightly vary in color or design due to natural flower variations.
The Gift Shop UAE is not liable for delays caused by natural events, government restrictions, or circumstances beyond our control.
Customer information is kept confidential and used only for order processing and service communication.
The Gift Shop UAE reserves the right to update or modify these Terms & Conditions at any time without prior notice.
© 2026, The Gift Shop UAE. All rights reserved.
